Lend me your ears: The subtle qualities of voice in learning

By Clare Gormley

Seldom a day seems to go by without some mention of the word ‘voice’ in academic discussion. Educators and policymakers frequently refer to the importance of representing ‘the student voice’ in teaching and learning activities. Similarly, the concept of ‘the academic voice’ is often used in conversations around the values, opinions, and perspectives of the university community.  However in this post I would like to take some time to talk about the real-life, living-and-breathing human voice itself in relation to teaching, learning, and assessment. Given the evidence of feedback as a powerful learning tool (Hattie & Timperley, 2007), I would like to reflect on the perhaps underestimated contribution of a person’s actual voice in developing and enhancing knowledge.

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Andrew Middleton, well known for his research and staff development work around the development and use of audio-based feedback in higher education, was guest speaker at the recent DCU Teaching and Learning Day. He described audio feedback as “the recording and distribution of spoken feedback on a student’s work” and gave a wide-ranging, stimulating presentation on why, how, and when feedback in audio format might fit into an assessment strategy. We heard how audio feedback can take many forms, ranging from personal to general, and it is ideally suited to constructive criticism on aspects such as evidence, structure and academic argument. You can watch the video of his presentation here: Andrew Middleton at DCU T&L Day

One of the slides that I felt most vividly captured the potential of the audio medium is shown below – it illustrates some reactions from students who received audio feedback from lecturers and it captures many of the key benefits described in the literature.

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Clearly the timeliness, replayability, and mobility of the approach appeals to students. But it is that intangible quality of being prompted to “listen more when someone is talking to me than if I’m reading it” that is particularly intriguing.

You can read Clare’s full reflection piece on the value of voice in learning, based on several talks and experiences at DCU’s recent Teaching and Learning Day, on her personal blog – Learning Rush.